Ordering Information

If you were unable to order photos from us directly at an event, or wish to order reprints, you can place an order securely on-line using PayPal (there is no need to have / open a PayPal account), or if you prefer you can order by post. Follow the simple steps below for placing orders - if you have any queries or problems please don't hesitate to get in touch.

Finding and viewing photographs

Photos from an event will be available for viewing / ordering on-line within 12 hours after the end of an event. Please use the search engine, or the relevant links at the bottom of this page to take you to the lists of recent events. If an event you wish to view is no longer on-line please contact me and I can easily make it temporarily available.

When you find the event you are looking for, click on the main image to take you to "contact sheet" index pages. All images are displayed in the order in which they were downloaded, and in most cases the time at which each photo was taken is displayed underneath each thumbnail. 35 images are shown on each index page, and a "jump" menu should enable you to select a specific index page, so there is no need to view all pages in order. Click on any thumbnail to view an enlarged version of the image. NB All the images shown on this site have been greatly reduced in size and quality - the photograph you receive will be a high resolution image which is adjusted and cropped as necessary.

Ordering On-Line

If you have a credit or debit card you can order on-line using PayPal's established and secure on-line payment system (see PayPal for more details).

Adding Images to your Shopping Cart
Once you have found the event you are after, and clicked to enlarge the thumbnail image, if you wish to order the image simply enter the quantity you require, and if optional sizes are available, select the size you would like from the drop down menu, then click on the "Add To Cart" button. A new PayPal window will then open displaying the current selections in your shopping cart. You may change quantities or remove items from your shopping basket at this stage (simply click on the "Update Basket") and either "Proceed to the Checkout", or" Continue Shopping". If you wish to continue shopping you will be returned to the image you just added to your shopping cart. Use the navigation arrows at the top right if the image to return to the contact sheet index page, or move on to the next / previous image.

To view your shopping cart click on the buttons which appear on these index pages and proceed to the checkout at any time

"Proceeding to Checkout"
The postage and packing is added automatically once you proceed to the checkout, and the total amount payable is displayed.
If you have a PayPal account simply enter your password and click on the "Continue" button and follow the PayPal instructions.
If you do not have a PayPal account, click on the "Click here" underneath the login section of this page, and provide all the necessary information for your credit or debit card transaction, which is completely secure via PayPal. You will be given the option to provide a different delivery address to the billing address if you wish.

When you have finished your transaction with PayPal you will be sent an order confirmation via email. We aim to post your photographs out to you within 1-2 working days, and all items are sent first class. If delivery times are any different you will receive an email notifying you of this, so it is really important that you supply an email address that you check regularly!!

Ordering by Post

If you prefer not to order on-line then you can download an order form in either Word (Word 6.0/95) or PDF format (to download the PDF file you will need Adobe Acrobat).

Print the form and complete it, stating clearly the event, the full image codes, and the size and quantities required. Please also provide a telephone number or email address in case of any queries.

Please send this form off with payment by cheque (made payable to Phoenix Photography). Please ensure that you write your cheque guarantee card number and the expiry date on the back of your cheque. We will then post your photos out to you by first class post within 2 -3 days from receipt of your order. If you have any queries please don't hesitate to get in touch with me using any of the contact details on the "Contacts" page.

Postage Costs

Postage and packing costs are calculated automatically if you order on-line. For orders less than £25, postage & packing is £1.50, for orders over £25, postage & packing is £2.00. If you order your photos by post using a downloadable order form, you may if you wish have your photos sent Royal Mail Special Delivery - the cost for this is £5, however this is not an option if you order on-line.

 

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